Returns & Exchanges

At NORR, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the items in their original packaging with all tags attached, ensuring the garments are unworn and in their original condition.

• 3.
  Label and Ship

  Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.